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Sushi & Sashimi RestaurantLondon

Sushi Restaurant Recovery: From Closure Notice to 5 Stars

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Starting Rating
5
Final Rating
4 monthsTurnaround

The Challenge

  • Received voluntary closure notice from EHO
  • No documented hazard analysis for sushi and sashimi preparation
  • No documented evidence for preparing and selling sushi rice safely
  • Lack of documentation and monitoring of hazards
  • Poor personal hygiene practices among staff
  • Inadequate cleaning procedures
  • Chemicals stored next to food items
  • Lack of equipment maintenance records
  • Poor stock control and labelling
  • Safer Food Better Business not suitable for sushi operations
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Our Solution

  • Developed bespoke HACCP plan for sushi and sashimi operations
  • Identified all hazards and control measures specific to raw fish preparation
  • Created comprehensive monitoring system and documentation
  • Wrote prerequisite programmes for sushi preparation
  • Developed review policy and verification procedures
  • Conducted intensive food safety audits
  • Delivered specialist sushi food safety training
  • Coordinated complete kitchen deep clean
  • Implemented dedicated labelled storage areas for all items
  • Ensured all staff were comfortable with new procedures
  • Applied for paid reinspection

The Results

  • Achieved 5-star Food Hygiene Rating within 4 months
  • Voluntary closure lifted immediately after reinspection
  • Reinstated on 3rd party delivery platforms
  • Business operations fully compliant with UK regulations
  • Staff fully trained and confident in food safety procedures
  • Customised HACCP system now being maintained independently
When you are facing closure, you need experts who act fast. Kitchen Tonic understood the unique challenges of serving raw fish and created a system that worked for our specific operation. The 4-month turnaround seemed impossible, but they made it happen.
Restaurant Manager
London Sushi Restaurant

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