Emergency Response

Failed Inspection? Same-Day Emergency Help

Emergency food safety support for businesses facing enforcement action, low ratings, or compliance crises. Fast, effective solutions when you need them most.

7 days a week
Same-day response

28 days to comply? Do not wait. Every day counts when your business is at risk.

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Emergency Situations We Handle

Whatever your crisis, we have seen it and solved it before

Failed Inspection

Received a poor rating or enforcement notice from your local EHO.

28-Day Deadline

Legal requirement to address critical issues within 28 days.

Hygiene Emergency

Food poisoning allegations or contamination incidents.

Re-inspection Prep

Need to be ready for a follow-up inspection at short notice.

How Emergency Support Works

From crisis to compliance in four steps

1

Tell us what's happened

Call or send us a quick message, we reply 7 days a week. The sooner we hear from you, the more we can do.

2

Rapid Assessment

We quickly evaluate your situation and identify the critical actions needed.

3

Immediate Action

We implement fixes, create documentation, and train staff urgently.

4

Compliance Achieved

You are ready for re-inspection with confidence in your potential to reach a 5.

Emergency Support Packages

Choose the level of support your situation requires

Minor violations

Bronze Package

Quick action for urgent issues

£899one-time
  • Response within 2 business days
  • Gap analysis report
  • Priority action plan
  • Phone/email support (7 days)
  • Basic documentation review
Most popular

Ratings of 1 or 2

Silver Package

Comprehensive crisis management

£1,899one-time
  • Next-business-day response
  • On-site consultation
  • Full system overhaul
  • HACCP documentation
  • Staff training session
  • 14-day intensive support

Rating of 0 / Closure risk

Gold Package

Complete turnaround solution

£3,500one-time
  • Same-day priority response
  • Dedicated consultant
  • Complete compliance rebuild
  • All documentation created
  • Full staff training
  • 3 months ongoing support
  • Re-inspection preparation

Need to spread the cost on Silver or Gold? Ask about a payment plan when you get in touch.

Success Story
“We went from 1 star to 5 stars in just 3 weeks. Kitchen Tonic came in, identified the issues, and got us compliant fast. They saved our business.”

Maria Rodriguez

Owner, The Corner Bistro, London

Frequently Asked Questions

What happens after a failed EHO inspection?

After a failed inspection, you typically have 28 days to address critical issues before a follow-up visit. Our emergency team can be on-site the same day to assess the situation, create an action plan, and begin implementing fixes immediately.

How quickly can you respond to a food safety emergency?

Our Gold package offers a same-day priority response. Silver offers a next-business-day response, and Bronze a response within 2 business days. We work 7 days a week, including weekends and bank holidays.

Can you help appeal an enforcement notice?

Yes. Our consultants have extensive experience working with local authorities and can help you understand your options, prepare your response, and implement the required changes to satisfy enforcement requirements.

Contact us now

Every hour counts when your business is at risk. Send a quick message or give us a call — we reply 7 days a week.

Or email emergency@kitchentonic.com