Minor violations
Bronze Package
Quick action for urgent issues
£899one-time- Response within 2 business days
- Gap analysis report
- Priority action plan
- Phone/email support (7 days)
- Basic documentation review
Emergency Response
Failed Inspection? Same-Day Emergency Help
Emergency food safety support for businesses facing enforcement action, low ratings, or compliance crises. Fast, effective solutions when you need them most.
7 days a week
Same-day response
28 days to comply? Do not wait. Every day counts when your business is at risk.
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Emergency Situations We Handle
Whatever your crisis, we have seen it and solved it before
Failed Inspection
Received a poor rating or enforcement notice from your local EHO.
28-Day Deadline
Legal requirement to address critical issues within 28 days.
Hygiene Emergency
Food poisoning allegations or contamination incidents.
Re-inspection Prep
Need to be ready for a follow-up inspection at short notice.
How Emergency Support Works
From crisis to compliance in four steps
1
Tell us what's happened
Call or send us a quick message, we reply 7 days a week. The sooner we hear from you, the more we can do.
2
Rapid Assessment
We quickly evaluate your situation and identify the critical actions needed.
3
Immediate Action
We implement fixes, create documentation, and train staff urgently.
4
Compliance Achieved
You are ready for re-inspection with confidence in your potential to reach a 5.
Emergency Support Packages
Choose the level of support your situation requires
Ratings of 1 or 2
Silver Package
Comprehensive crisis management
£1,899one-time- Next-business-day response
- On-site consultation
- Full system overhaul
- HACCP documentation
- Staff training session
- 14-day intensive support
Rating of 0 / Closure risk
Gold Package
Complete turnaround solution
£3,500one-time- Same-day priority response
- Dedicated consultant
- Complete compliance rebuild
- All documentation created
- Full staff training
- 3 months ongoing support
- Re-inspection preparation
Need to spread the cost on Silver or Gold? Ask about a payment plan when you get in touch.
Success Story
“We went from 1 star to 5 stars in just 3 weeks. Kitchen Tonic came in, identified the issues, and got us compliant fast. They saved our business.”
Maria Rodriguez
Owner, The Corner Bistro, London
Frequently Asked Questions
What happens after a failed EHO inspection?
After a failed inspection, you typically have 28 days to address critical issues before a follow-up visit. Our emergency team can be on-site the same day to assess the situation, create an action plan, and begin implementing fixes immediately.
How quickly can you respond to a food safety emergency?
Our Gold package offers a same-day priority response. Silver offers a next-business-day response, and Bronze a response within 2 business days. We work 7 days a week, including weekends and bank holidays.
Can you help appeal an enforcement notice?
Yes. Our consultants have extensive experience working with local authorities and can help you understand your options, prepare your response, and implement the required changes to satisfy enforcement requirements.
What if we're facing an improvement notice or enforcement notice?
Both require urgent action. An improvement notice gives you time to make changes (often 28 days); an enforcement notice can mean closure risk. Either way, we treat it as a crisis. Our Silver and Gold packages are designed specifically for these situations—we'll assess what the authority found, implement fixes, retrain staff, and prepare you for re-inspection.
Can you help if we've had a hygiene emergency notice or been at closure risk?
Yes. Closure orders and hygiene emergency notices are the most serious food safety actions, but they are also where our experience matters most. Our Gold package includes dedicated consultant support, complete compliance rebuild, and 3 months of ongoing help to get you back to a safe, compliant operation before re-inspection.
Can we pay for emergency support in instalments?
Yes. While Silver and Gold packages are one-time fees, we understand urgency often means cash flow pressure. Ask us about a payment plan when you get in touch so you do not have to delay getting help.
Contact us now
Every hour counts when your business is at risk. Send a quick message or give us a call — we reply 7 days a week.
Or email emergency@kitchentonic.com