Services & Care Packages

Protect your rating.
Protect your revenue.

Individual services for a specific need, or care packages that bundle everything together, with ongoing support that keeps you compliant year-round.

500+ businesses helped · 95% reach a 4 or 5 · Same-day emergency response

Businesses Helped

500+

Businesses Helped

Achieve a 4 or 5

95%

Achieve a 4 or 5

Years Experience

10+

Years Experience

Emergency Response

Same-day

Emergency Response

Care packages

Bundle the work your moment needs

Most kitchens come to us at one of three turning points. Each package bundles the work that moment needs, at a lower price than buying the pieces separately.

For new openings and first-time registrations

The Start-Up Bundle

Everything you need to open legally and pass your first EHO inspection. Combines HACCP documentation with staff training: the two things every new food business must have from day one.

From £799

Save £200+ vs booking separately

  • Site-Specific HACCP Plan (The Blueprint)
  • Level 2 Food Safety Training for all staff
  • Allergen matrix and labelling setup
  • Pre-opening compliance checklist
Most popular

Ongoing protection for established businesses

The Maintenance Plan

A quarterly retainer that keeps your food safety on track between inspections. Includes a Shield audit every 6 months, unlimited phone support, and annual training refreshers.

From £149/month

Peace of mind, predictable costs

  • Shield audit every 6 months
  • Unlimited phone & email support
  • Annual staff training refresh
  • Documentation review and updates
  • Priority emergency response

For businesses with a rating of 3 or below

The Recovery Package

Fast-track support to recover your hygiene rating. Combines an emergency audit with targeted fixes, staff retraining, and re-rating application, typically within 3 months.

From £1,800

Average saving: £40,000 in prevented closure revenue

  • Emergency compliance audit
  • Priority action plan with deadlines
  • Staff retraining (Level 2)
  • Re-rating application support
  • Follow-up audit before re-inspection

Individual services

Need just one thing?

Each service is available on its own. Mix and match what your kitchen needs right now.

The Shield

Pre-Inspection Audits

A full mock EHO inspection at your premises. We identify every gap before the real inspector arrives, so you walk in with confidence.

  • Mock EHO inspection: £350
  • Detailed action plan with priorities
  • Rating improvement roadmap
  • Unannounced visit option

From £350

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The Blueprint

Site-Specific HACCP Plans

Professionally written, inspection-ready HACCP documentation tailored to your kitchen layout, menu, and workflow.

  • Custom HACCP plan for your operation
  • Allergen matrix and management
  • Supplier approval documentation
  • Audit-ready templates and forms

From £500

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The Academy

Food Safety Training

Accredited Level 1–4 food safety courses for your whole team. Online, webinar, or in-house, with RSPH and Ofqual regulated certification.

  • Level 1, 2, 3 & 4 courses
  • Online, webinar & in-house delivery
  • RSPH accredited certification
  • Bespoke team training available

From £15 per person

View Courses

The Emergency

Crisis Response & Re-rating

Immediate expert assistance for failed inspections, low ratings, and compliance crises. We respond same-day, not days later.

  • Same-day response
  • Failed inspection recovery plan
  • Enforcement notice support
  • Re-rating application management

From £1,500

Average saving: £40,000 in prevented closure revenue

Learn More

Compliance

Allergen Management & Labelling

Natasha's Law compliant allergen management, from PPDS labelling to allergen matrices and staff awareness training.

  • Complete allergen matrix
  • PPDS labelling system
  • Staff allergen awareness training
  • Customer communication procedures

From £300

Learn More

How it works

What to expect

01

Free consultation

Book a 15-minute call to discuss your situation. We identify your key risks and recommend the right service or care package.

02

Tailored plan

We create a bespoke action plan with clear timelines, covering everything from audits to staff training.

03

Top-rating result

Our consultants work alongside your team to implement changes and prepare you for inspection success.

Frequently asked questions

How do I know which service I need?

Start with our free risk assessment tool. It evaluates your current compliance status and recommends the right service or care package. Alternatively, book a free 15-minute consultation and our experts will guide you.

Can I bundle services together?

Yes. Our care packages bundle the most commonly needed services at a discount. The Start-Up Bundle combines HACCP and training for new businesses. The Maintenance Plan provides ongoing protection. Or we can build a bespoke package for your needs.

Do you cover businesses outside London?

Yes. We have consultants across the UK including London, Manchester, Birmingham, and Scotland. We also offer remote support and online training for businesses nationwide.

How quickly can you help with a failed inspection?

We respond same-day for emergency cases. Most clients see critical fixes implemented within 28 days, with re-rating applications submitted within 3 months.

What does the Maintenance Plan include?

A Shield audit every 6 months, unlimited phone and email support, annual staff training refreshers, documentation reviews, and priority access to our emergency response service. It is the most cost-effective way to stay compliant year-round.

95% success rate

Not sure which service you need?

Take our free risk assessment and we will recommend the right package for your business, with no obligation.