A London-based artisan Japanese patisserie was offered the chance to supply a major department store, but first needed a fully compliant food safety management system to meet the retailer’s strict onboarding requirements. Kitchen Tonic delivered a complete HACCP study with detailed SOPs and supporting PRPs, helping them secure the contract and scale production.
The Challenge
Ask the case
Our Solution
The Results
Delivered by Kitchen Tonic
This turnaround was delivered by our food-safety consultants — building a bespoke HACCP system, training the team, and guiding the business through reinspection.
RSPH-accredited · HACCP specialists · 16+ years supporting UK hospitality
Related case studies
Case study
Victoria, London — A high-end patisserie in Victoria already holding a Food Hygiene Rating of 4 engaged Kitchen Tonic to push for the top rating. A full audit and prioritised action plan strengthened contractor hygiene controls, the FSMS, product specifications and traceability, and the business is now preparing for a paid reinspection with our support.
Case study
Pimlico, London — A busy, family-run eatery in Pimlico already holding a Food Hygiene Rating of 5 engaged Kitchen Tonic to protect and strengthen its standards under heavy daily trading. Through a full audit, corrective actions including a blast chiller, a refreshed FSMS and an updated allergen matrix, plus ongoing monthly audits, the business is set up to sustain its top rating.
Case study
Mayfair, London — A high-end all-day eatery in Mayfair relocating to a new nearby site needed a fully refreshed, site-specific Food Safety Management System to trade compliantly from day one. Kitchen Tonic delivered a HACCP-aligned system, an allergen matrix and bespoke monitoring documentation, and the new premises achieved a Food Hygiene Rating of 5 at its first inspection.
We can help you reach the same standard. Start with a free risk assessment.